Community Guidelines

Last updated: August 20, 2026

MatraBloom's community is a space for parents and caregivers to feel supported, understood, and never alone in the postpartum journey. These guidelines keep that space safe, respectful, and genuinely helpful for everyone. By participating in MatraBloom community spaces (including our community forum), you agree to follow them.

Be kind and supportive

Postpartum is a vulnerable time. Assume good faith, lead with empathy, and offer support rather than judgment. Celebrate every parent's unique journey — there is no single "right" way to recover, feed, or parent.

Share from your own experience

Frame advice as personal experience ("what helped me") rather than universal medical instruction. If you share a specific health concern, encourage others to consult their own healthcare provider.

No medical advice or diagnosing

Do not diagnose, prescribe, or advise anyone to stop or start treatment. MatraBloom is not a medical service and community members are not clinicians. In a crisis, direct people to emergency services or a crisis line.

No harassment, hate, or abuse

Harassment, bullying, threats, hate speech, discrimination, and doxxing are not tolerated. This includes targeting anyone for their gender, sexuality, race, ethnicity, religion, disability, or parenting choices.

Keep it private and consensual

Do not share others' personal information without consent. Be thoughtful about what you share about your own family, and remember that community content is visible to other members. Respect confidentiality — what is shared in the community stays in the community.

No spam, promotion, or self-promotion

Do not spam, advertise, or promote products, services, or other communities without permission. Unsolicited DMs for promotion are also not allowed.

Keep it safe

Do not share content that is illegal, graphic, violent, or otherwise unsafe. Do not encourage self-harm. Do not use the community to attempt to identify or contact other members outside the community.

Enforcement

We may remove content or suspend accounts that violate these guidelines, with warnings where appropriate and removal for repeated or serious violations. You can report concerns to community@matrabloom.app.

In a crisis

If you are in crisis or believe you may harm yourself or others, contact emergency services immediately or call a crisis line. In the United States, call or text 988 for the Suicide & Crisis Lifeline. For postpartum-specific support, contact Postpartum Support International (PSI) at 1-800-944-4773 or text 800-944-4773.

Changes

We may update these guidelines from time to time. Continued participation after changes constitutes acceptance of the updated guidelines.